Q & A

Allow Me to "Bee" of Service 🐝

WHY SHOULDN’T I TREAT WITH PESTICIDES FROM OFF THE SHELF?

  • Bugs Bee Gone Pest Control uses most products that are not available over the counter in the strength we use, needed to completely eradicate your pest problems. 

  • Our technicians are trained to look for problem areas. Furthermore, they are trained to use the products that will be most effective to completely solve your issues, not just control them for a while.

WILL THE CHEMICALS YOU USE HARM MY CHILDREN, PETS, AND PEOPLE?

  • All products used by Bugs Bee Gone Pest Control are New York State Department of Environmental Conservation, (DEC) Controlled products. Our methods of application are designed to ensure the safest environment for you and your pets.

  • Ask us what the recommended time out of house after treatment is. Considerations are: type of treatment, areas treated, presence of pregnancy, young children, Asthma or upper respiratory problems, and/or elderly. Pets are usually kept out of direct contact during or immediately following treatment. 

WHY DO WE HAVE TO LEAVE THE HOUSE AFTER AN INTERIOR TREATMENT?

NYS considers a wet (treatment) product to be “breathable ” until it is dried and because we have no way of knowing if anyone has allergies or respiratory issues we ask that everyone be able to vacate for at least a couple of hours after treatment. In the case of a Flea Treatment it is also because that is a total floor treatment and walking on it while wet will remove the product onto shoes and no longer be on the floor where it is needed.

DO I HAVE TO BE HOME FOR THIS SERVICE?

Exterior services do not require someone to be home, if you have special areas of concern give us a call. For interior work we require someone to be home to describe problem areas and to allow us access. However, during certain services you will be asked to leave during and after service for your own safety.

HOW DOES YOUR WARRANTY WORK FOR MY SERVICE?

Depending on services provided, warranties may vary. Company policy does not allow us to treat interior perimeters for 14 days. If you still have a problem with the dedicated pest, please contact our office. For exterior treatments we ask that you wait at least 1 week for a return visit, some pesticides take longer to eliminate a pest.

WILL YOU COME BACK AND REMOVE THE DEAD MICE/RATS?

Our technicians do not return to remove dead rodents. That is the property owner’s responsibility.